Frequently Asked Questions
How long will it take to receive my order?
Production time for prints typically takes between 3-7 business days (excluding holidays)
Shipping times vary depending on location. Domestic orders will arrive in a minimum of five days after production. A Tracking number is sent after every purchase is shipped.
How can I track my order?
After all orders are processed and shipped, a tracking number will be emailed to the email address that you provide.
My order arrived damaged, what do I do?
In the unlikely case your order is sent to you damaged, please reach out! You can send me an email at support@maggiedavis.art and attach a photo of the damage for my records.
How do I get in touch with Maggie?
For all general order inquiries & questions, please contact our support team at support@maggiedavis.art
For inquiries regarding purchasing, commissions, interviews, events, & publications, please contact Maggie at maggie@maggiedavis.art
Return Policy
What is your return and cancellation policy?
As an individually owned small business, I am not able to process any returns cancellations, or refunds. If you would like to chat about a possible return or exchange, please fill out the contact form, or send me an email at support@maggiedavis.art
Can I exchange a print?
I currently do not offer exchanges of artwork.
If you are located in the St. George Utah area and are willing to do an in person exchange, please email support@maggiedavis.art to set that up.
Prints & Production
How are your prints made?
I strive to bring you the highest quality products at an affordable price point. 5x7-16x20 prints are printed in house and shipped out by me.
My art prints are created with my fine art printer on high quality archival paper that will last for generations. (Keep away from direct sunlight for optimal longevity)
How are your canvas and framed artwork made?
My art prints that are 24x30 or larger, framed, or canvas stretched are all created by hand and shipped from my trusted print and framing shop.
How do you package my artwork?
Art prints 5x7-11x14 are shipped in a flat mailer with a cardboard backing. Anything larger is rolled in a shipping tube.
Framed and canvas stretched artwork is carefully packaged in a box with lots of padding to prevent any damages from shipping.
Privacy Policy
Privacy
PRIVACY POLICY AGREEMENT
Maggie Davis Art is committed to keeping any and all personal information collected of those individuals that visit our website (https://maggiedavis.art) and use our online facilities secure and private.
This privacy policy is to outline our commitment and obligation to meet privacy standards.
This Privacy Policy Agreement shall apply to Maggie Davis Art and shall govern any and all data collection and usage thereof. By using https://maggiedavis.art you are herein consenting to the following data procedures expressed within this agreement.
Collection of Information:
Maggie Davis Art collects various types of information:
- Voluntarily provided names, addresses, email addresses, billing and credit card information, etc which are used when you purchase our products.
- Information that is collected by us to ensure the best possible experience such as cookies, server logs, etc.
This website only collects personal information that is voluntarily and willingly given when you sign up for our mailing list, contact us, or make a purchase. It is only used for the purpose for which it was requested, and Maggie Davis Art does not sell or provide your information to any third-party vendors outside of the Shopify platform which we use.
Personal Information is used to better our operations and ensure you receive your products or service in a timely manner. Maggie Davis Art may contact you regarding surveys or research questionnaires, but your response to these is optional and voluntary.
Maggie Davis Art may follow your activity on pages of this website to understand what times of services are most popular to you and the general public.
Maggie Davis Art will disclose your personal information, without prior notice to you, unless required by law if it is required to:
- Remain in conformance with any decrees, laws, and/or statutes which may be served upon Maggie Davis Art and this website;
- Maintain and safeguard the rights of Maggie Davis Art; and
- Safeguard the personal safety of users of https://maggiedavis.art or the general public under demanding conditions.
Non-Marketing Purposes
Maggie Davis Art maintains the right to contact you for non-marketing purposes in the case of a bug alert, security breach, account issues, or change to Maggie Davis Art policies or products. Such instances may also be announced via our website or social media.
Children Under Age of 13
Maggie Davis Art does not knowingly collect personal identifiable information from children under the age of thirteen without verifiable parental consent. If it is determined that such information has been collected on anyone under the age of thirteen, we will swiftly ensure that the information is not used or stored by our database. Anyone under the age of thirteen must obtain parental or guardian permission to use this website.
Unsubscribe/Opt Out
All users have the option to discontinue receiving communications from our website. If you wish to discontinue communications, please contact support@maggiedavis.art.
Maggie Davis Art reserves the right to update and/or change the terms of this privacy policy without prior notice. If at any point in time Maggie Davis Art decides to make use of any personally identifiable information in any way other than the afore mentioned, users will be promptly notified via email.
Acceptance of Terms
By using this website, you accept all of the terms and conditions outlined by the Privacy Policy Agreement. If you do not agree with the terms, you should refrain from using Maggie Davis Art and this website.
Contact
If you have any questions related to this Privacy Policy Agreement, please contact us via email at support@maggiedavis.art
Jan 1, 2024